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Privacy Policy

Effective date: August 22, 2024

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At Evolve Fitness Studio (“Evolve,” “we,” “us,” or “our”) we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the choices you have. Please read it carefully.

 

1. Scope & Acceptance

By using our website, booking services, signing up for classes, or otherwise interacting with Evolve, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not provide personal information or use those services.

2. Information We Collect

We collect information you provide to us directly and information collected automatically when you visit or interact with our website, mobile applications, or services.

Directly provided information may include:

  • Name

  • Email address

  • Phone number

  • Postal address (City/State/ZIP)

  • Payment information (processed by third-party payment processors)

  • Date of birth or birth year (for age-restricted services)

  • Health or fitness information you voluntarily provide (e.g., intake forms)

  • Photos or testimonials you choose to share

Automatically collected information may include:

  • IP address and approximate location

  • Device and browser information

  • Pages visited, referral URLs, and site interaction data

  • Cookies and similar tracking technologies (see “Cookies” below)

3. How and When We Collect Information

We collect information when you:

  • Register, create an account, or fill out a contact or intake form

  • Book classes, personal training, or services

  • Sign up for newsletters, marketing, or text messages

  • Participate in promotions, surveys, or contests

  • Interact with our website (analytics, cookies)

  • Communicate with us by phone, email, or text

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, manage, and fulfill services you request (scheduling, billing, class reminders).

  • To communicate with you about your account, bookings, or purchases.

  • To send marketing, promotions, offers, and studio updates if you have consented to receive them.

  • To send transactional messages (e.g., receipts, appointment confirmations, account updates).

  • To operate, optimize, and improve our website and services (analytics, troubleshooting).

  • To administer contests, surveys, or promotions you enter.

  • To comply with legal obligations and protect our rights, privacy, safety, or property and/or that of our users or others.

Note: We will never sell your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Text Messaging (SMS) and Mobile Communications

Evolve offers appointment reminders, service messages, and marketing communications via SMS and other mobile messaging channels.

  • Consent: By providing your phone number and opting in, you consent to receive SMS messages from Evolve related to scheduling, reminders, promotions, and other information about our services. Where required by law (including the Telephone Consumer Protection Act — TCPA), we will obtain your prior express consent before sending marketing texts.

  • Message frequency: Message frequency may vary depending on your account activity and communication preferences.

  • Carrier charges: Message and data rates may apply. Check with your mobile carrier for plan details.

  • How to opt out: You may opt out of receiving marketing texts at any time by replying STOP to any message. After you reply STOP, we will no longer send you marketing messages, but you may still receive non-marketing messages (e.g., transactional messages) unless you also opt out of those. For help, reply HELP or contact us directly using the contact information below.

  • Revoke consent: You may revoke consent for SMS marketing by texting STOP, adjusting your account preferences, or contacting us via the contact information provided below.

  • Third-party providers: We use third-party SMS providers to deliver messages on our behalf; those providers may process your phone number and message content as necessary to provide the service. We require such providers to maintain reasonable safeguards and to use your data only as needed to perform services for Evolve.

6. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your interaction with our site and to improve your experience.

We use cookies to:

  • Remember preferences and login status

  • Maintain shopping cart contents (if applicable)

  • Understand and compile aggregate data about site traffic and interactions for analytics and improvement

  • Deliver targeted or relevant advertising (only with consent where required)

You can control cookies through your browser settings; however, disabling cookies may limit certain functionality on our site

7. Third-Party Service Providers & Sharing

We may share personal information with trusted third parties who perform services on our behalf, including payment processors, scheduling platforms, email/SMS marketing platforms, analytics providers, and hosting providers. These parties are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose information:

  • To comply with legal obligations, court orders, or government requests

  • To protect and defend our rights or property, or the safety of our users

  • In connection with a merger, acquisition, or sale of assets (you will be notified, and the purchaser will assume the privacy policy obligations)

We do not sell your personal information for third-party marketing without explicit consent.

8. Third-Party Links

Our site may include links to third-party websites, tools, or services not operated by Evolve. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any website you visit.

9. Data Security & Retention

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Retention: We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, or as otherwise described in this Policy. Retention periods vary by data type and purpose; if you would like information about our retention schedule for specific data, please contact us.

Breach notice: In the unlikely event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by law. We endeavor to provide notice of a breach within seven (7) business days after determining a breach affecting personal data has occurred.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13 without parental consent, we will take steps to delete that information. If you are a parent or guardian and believe we have collected information about your child, please contact us.

11. Do Not Track & Behavioral Tracking

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. We do not permit third-party behavioral tracking on our site for advertising unless you have provided consent where required.

12. Your Rights & Choices

You have certain choices regarding your personal information:

  • Access & correction: You may access and update your account information by logging into your account or contacting us.

  • Opt-out of marketing: You may opt out of marketing emails by using the unsubscribe link in any marketing email or by contacting us. You may opt out of SMS marketing by replying STOP to an SMS message.

  • Delete or restrict: You may request deletion or restriction of processing where applicable. We may retain certain information for recordkeeping or legal purposes.

  • To make requests: Please contact us using the information below. We may require verification to fulfill requests and will respond in accordance with applicable law.

13. CAN-SPAM Compliance (Email)

We comply with the CAN-SPAM Act for commercial email messages. When we send marketing emails, you will be given an opportunity to opt out via an unsubscribe link in every message. We will honor unsubscribe requests promptly.

14. International Transfers

If you are located outside the United States, please be aware that information we collect may be transferred to — and stored and processed in — the United States. By using our services you consent to such transfers subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of the policy. Material changes will be posted on our website and, where appropriate, notified to you (for example by email).

16. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

Evolve Fitness Studio
Website: www.evolvefitclub.com
Phone: (973) 352-0933
Email: info@evolvefitclub.com
Mail: 116 Essex St., Millburn, NJ 07041, United States

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