MEMBER SPECIALIST

Warm welcomes, fond farewells, the ability to handle conflicts; our Member Specialists are responsible for creating a positive member experience by providing a warm, engaging, upbeat and positive environment throughout the entire club. They are the face of our club and expected to exceed the expectations of all who enter our facility.

 

RESPONSIBILITIES:

The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:

  • Greet every member and guest in a welcoming and energetic manner.

  • Receive incoming phone calls in a professional and enthusiastic manner.

  • Execute all opening/closing procedures and operations.

  • Proficiency in handling members and their requests.

  • Quickly and accurately execute all club transactions.

  • Conduct all other projects or responsibilities as required.

  • Facilitate new Member sign up and Guest trial transactions.

  • Take prospective members on tours.

  • Maintain our levels for cleanliness and organization of all areas in the Club.

  • Set the positive energy and tone of the Club.

  • Ensure the safety of Members, Guests and Team.

  • Must be able to occasionally lift up to 50 lbs.

 

QUALIFICATIONS:

  • Enthusiastic, energetic, friendly and personable.

  • Excellent verbal and written communication skills.

  • Ability to work hard, multi-task, and problem solve.

  • Work independently without constant supervision.

  • Possess honesty and personal integrity

  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.

  • High School diploma/GED equivalent required.

  • Must be 18 years of age or older.

  • Current CPR/AED certification.

COMPENSATION AND BENEFITS

  • We offer competitive salary, benefits and commission opportunities for studio employees

  • Complimentary studio membership

  • 35% discounts on all Evolve products and services including Personal Training, Yoga & Strength Classes, Recovery treatments, and Shop items.

 

Job Types: Full-time, Part-time

Salary: $9.50 to $12.50 /hour

 

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  • The information I provided on this application (including any attachment), and any other information I provide during the application process, is true, accurate, and complete to the best of my knowledge. I understand that any misrepresentation or omission of facts from this application (including any attachment) or at any point during the application process will impact my eligibility for employment and, if applicable, my continued employment. 

 

  • I understand that this is an application for employment, and not an offer of employment.  I further understand that if I am hired by Evolve Fitness Studio, I will be an at-will employee, meaning that both Evolve Fitness Studio and I are free to terminate the employment relationship at any time, for any lawful reason or no reason at all, with or without any cause or prior notice.  No representative of Evolve Fitness Studio, other than the Owners (or their designee), has the authority to enter into any expressed or implied agreement for employment for any specified period of time or make any agreement contrary to the foregoing.  Any such agreement purporting to alter the at–will nature of employment with Evolve Fitness Studio in any manner must be in writing and signed by the Owners (or their designee).
     

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